Duel Casino Terms and Conditions
Acceptance of These Terms
By accessing or using Duel Casino (“we”, “us”, “the Platform”), you agree to these Terms and Conditions (“Terms”). If you do not agree, do not use the Platform.
Eligibility
You must be legally allowed to use online gambling services in your jurisdiction. You are responsible for ensuring your use of the Platform complies with local laws and regulations.
Account Registration
To play, you may need to create an account and provide accurate information. You must keep your credentials secure and notify us immediately if you suspect unauthorized access.
Single Account Policy
Only one account is permitted per person/household/device where applicable. Duplicate or linked accounts may be suspended, and bonuses or winnings may be voided if misuse is detected.
Deposits, Withdrawals, and Crypto Transactions
Duel Casino supports cryptocurrency payments and may also support other payment methods where available.
Crypto Confirmations and Network Fees
- Deposits and withdrawals depend on blockchain confirmations and network conditions.
- Network fees (gas) may apply and are outside our control.
- You are responsible for sending funds to the correct wallet address and selecting the correct network. Incorrect transactions may be irreversible.
Processing Times
Withdrawal processing times can vary due to security checks, verification, blockchain congestion, and internal reviews.
Bonuses and Promotions
Bonuses are subject to specific rules shown in the promotion details. Unless otherwise stated, common bonus conditions may include:
- Wagering/rollover requirements
- Maximum bet limits while wagering
- Game contribution rules (some games may contribute differently)
- Time limits for meeting requirements
- Maximum cashout limits for certain bonuses
We may withhold bonus-related winnings if we identify abuse, including but not limited to multi-accounting, collusion, arbitrage, or irregular gameplay patterns.
Fair Play and Prohibited Conduct
You agree not to:
- Manipulate gameplay outcomes or exploit software bugs
- Collude with other players or use automated tools/bots
- Use the Platform for fraud, money laundering, or other illegal activity
- Reverse engineer, disrupt, or attempt to compromise the Platform
We may suspend or close accounts and withhold funds where permitted if prohibited conduct is suspected or confirmed.
Verification (KYC) and Source of Funds
We may require identity verification and/or documentation (KYC) and request Source of Funds/Wealth information to comply with legal and risk requirements. Failure to provide requested documents may result in restrictions, delayed withdrawals, or account closure.
Game Rules and Results
Each game has specific rules. In case of discrepancy between displayed results and server records, server records will prevail, except where prohibited by applicable law.
Errors and Malfunctions
If a game or system error occurs, bets and payouts affected by the error may be voided. We reserve the right to correct balances impacted by mistakes, including payment or bonus errors.
Dormant Accounts
Accounts inactive for an extended period may be considered dormant. Where permitted, administrative actions or fees may apply in accordance with applicable laws and displayed notices.
Responsible Gaming
Gambling should be entertainment, not a way to make money. We support responsible gaming tools such as limits and self-exclusion where available. If you need help, seek support from qualified organizations in your region.
Suspension and Termination
We may suspend or terminate access if we suspect fraud, breach of Terms, or risk to the Platform. If your account is closed, eligible balances may be returned subject to verification, compliance checks, and applicable law.
Limitation of Liability
To the fullest extent permitted by law, Duel Casino is not liable for indirect or consequential losses, including loss of profits, data, or reputational harm arising from your use of the Platform.
Changes to These Terms
We may update these Terms from time to time. Continued use after changes means you accept the updated Terms.
Contact
For questions about these Terms, contact Duel Casino support via the contact channels provided on the Platform.